Help Center
Help Centre
Guides, pricing and answers to common problems — written so you can read one page and get back to work.
New here? Start with these
Getting started
Read these four before your first image and you will save a lot of credits.
- Getting started — your first imageFrom sign-up to your first downloaded image in a few minutes, with no card required.
- Which photos to uploadThe quality of the photo you upload decides the result more than any setting on screen.
- How credits workOne unit across the whole system, the price shown before you press, and automatic refunds on failure.
- Choosing the right toolEach tool does a different job. This page helps you decide which one your photo belongs in.
All the tools
Each takes a different kind of photo. One page each, covering use, price and limits.
- Product to ModelOne product photo becomes a photo of a model wearing it. Choose the person, pose and scene from nearly 10 million combinations on the Premium plan, from 2 credits per image, with nothing to type.
- Product ShowcasePhotos of a person holding, placing or using a non-clothing product, across 15 categories, from a single product photo. 3 credits per image, ready in about half a minute, with nothing to type.
- Product-SexyFemale and male models wearing your sleepwear, lingerie and swimwear, from a single product photo. The person is built from buttons, never from a real person's photo, and every image is checked before delivery. 3 credits per image.
- Virtual Try-OnPut a new garment onto a model photo you already have. Same person, same pose, same scene — only the piece you send changes. 2 credits per image, 4,096 pixels on the long side, and nothing to type.
- Ghost MannequinYour garment holds a worn shape on a white background, with no person and no mannequin in the shot — no mannequin to buy and none to retouch out. 2 credits per image, and front + back in one image costs nothing extra.
- UpscaleEnlarge an existing image up to four times on each side, to as much as 4,096 pixels on the long edge. 1 credit per image, about ฿2.09–฿3.50 — made for photos that are already sharp but too small.
- Remove BackgroundCut the original background away and keep only the product or person, as a transparent PNG the same size as your upload, in about 12 seconds. 1 credit per image, about ฿2.09–฿3.50 depending on your plan.
- Image Sets and Batch jobsTwo ways to work at volume: one gives many angles of one product, the other works through many products.
Library and styling
Ready-made choices you click, instead of prompts you write.
Plans and billing
Prices, payment methods, topping up, and how refunds work.
- Plans, pricing and what they includeThree plans, differing in price, monthly credits, watermarking, and how much of the library opens up.
- Paying and topping upWhich payment methods work, how to add credits mid-month, and where to find your receipts.
- RefundsRefundable within 7 days if no credits were used, and system failures always return your credits.
Account and your data
Problems and contact
Common symptoms, what to try first, and how to reach us.
Still stuck?
Message us, and include the email you signed up with so we can answer the right question straight away.
The full documents
Help pages are written to be readable. These three are the documents that actually apply.